Warranty & Returns

At Huenaut, your satisfaction and peace of mind are our top priorities.
We are dedicated to providing high-quality products and outstanding customer service. To ensure you shop with confidence, we offer a comprehensive lifetime warranty and a simple 30-day return policy.

Lifetime Warranty

We stand by the durability and craftsmanship of our products. If you experience any issues with your item—at any time—our lifetime warranty has you covered. Just contact our customer care team, and we’ll promptly process your claim and send a replacement.

Please note: the warranty includes one free replacement per item, with a small $10 USD processing fee to cover shipping, handling, and packaging. This allows us to provide you with a smooth, hassle-free experience.

If the original item is out of stock or no longer available, we’ll offer an exchange for another product of equal or lesser value—so you can continue enjoying our products without delay.

30-Day Return Policy

We understand that sometimes a product may not be the right fit. To qualify for a return, the item must be in its original condition and packaging. Contact our customer care team within 30 days of your purchase, and we’ll guide you through the return process.

Once we receive and inspect the returned item, we’ll issue a refund or exchange based on your preference. For full details, please refer to our Refund Policy.

To receive a refund, please ensure the item is returned within 14 days of receiving your return label or return address.

Contact Us

At Huenaut, we’re committed to making your shopping experience seamless and worry-free.
If you have any questions or would like to start a warranty claim or return, our friendly customer care team is here to help.