How quickly will my order be shipped and delivered?
Orders typically ship within 72 hours. Once your order has been dispatched, you’ll receive an email with tracking information so you can monitor its progress until it arrives.We strive to ship all orders within 3-5 business days.In most cases, deliveries arrive within 5-10 business days. However, in rare instances of unforeseen delays, we guarantee delivery within 7-16 business days. Please note that if you order multiple items in a single purchase, they may ship from different locations based on stock availability. This approach ensures you receive your complete order as quickly as possible.
How much will shipping charge?
We offer free shipping on all orders, no matter the destination! We believe our customers shouldn’t have to pay extra for shipping.
How can I check the status of my order?
You will receive a tracking number as soon as your order is shipped. Simply enter this number on our tracking page to get the latest updates on your shipment.
Can I still cancel my order once it’s been shipped?
Orders cannot be canceled once they are in transit, as we are unable to reroute packages.
If you no longer wish to keep the item, please wait for it to be delivered, and then contact us for details about our return and refund process.
Why hasn’t my order arrived yet?
Once your order has been shipped, any delays in transit are unfortunately beyond our direct control.
If your order hasn’t arrived within 20 days, please don’t hesitate to contact us—we’ll be happy to investigate the issue and make it right for you.
What are the details of your return policy?
We offer a 30-day money-back guarantee on all items, giving you 30 days from the date of delivery to request a return. If you're not completely satisfied, we’ll issue a full refund—no hassle! Just contact us, and we’ll walk you through the return process.
To be eligible for a refund, please make sure:
- Items are returned within 30 days of delivery.
- Items are unworn and unwashed.
What is included in Shipping Protection?
We offer optional Shipping Protection for an additional $3 USD on all orders. This protection covers your order in the event of loss during transit, damage, failed delivery attempts, or if tracking shows the order as delivered but you haven’t received it.
Please note: Without Shipping Protection, we cannot guarantee refunds for orders that are marked as delivered but reported as not received by the customer.
I didn’t receive all the items in my order.
To ensure fast and efficient delivery, items may be shipped from different warehouses. Popular products, free gifts, and certain items are often sent separately. This means you may receive multiple tracking numbers, and the remaining items will arrive in separate packages—no need to worry!